• KevinByMail@alien.topB
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    1 year ago

    As partial owner of a Chevrolet dealer I can weigh in here. Dealers can use their own new vehicles as service loaners, knowing they will be refunded for the depreciation of the additional miles by the manufacturer in the form of rebates. Unfortunately for the dealer, if the service loaner goes over the allotted miles (in this case 4,500) the manufacturer refuses to give rebates to the dealer. Meaning they still own the vehicle for new car money, when it is technically no longer a new vehicle, and must be sold as a used car now.

  • Cranialscrewtop@alien.topOPB
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    1 year ago

    I can’t imagine the stones to pick up a loaner and just what? Load up the kids and take a coast-to-coast vacation? I asked how long the guy had kept the loaner, and the service rep said, “Not long enough for 10k miles.” I asked, “What did he say when he dropped it off?” Rep said, “Nothing. He just picked up his car and left.”

    • imaginaryvegan@alien.topB
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      1 year ago

      I wonder what the dealer did to him. I had an annoying experience with Lexus as they kept refusing to change a fuel pump under warranty even though I told them that was likely the issue from the beginning. so every time my car failed and towed to them they’d give me a loaner I put as many miles as I could. I made cottage trips for the hell of it. My rule was every loaner goes at least once I had 10 different ones lol.

      I had the car towed there 6 times in 6 months. Every time they’d keep the car for a month. They told me it was fixed and give it back but it would die in 2-3 days.

      But hey I have a new engine under warranty!

    • Desutor@alien.topB
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      1 year ago

      I mean, if the Dealership needs to work on my car for 1.5 Months, i will very well not hold back on the miles. I drive the Loaner like i drive my own, daily and everywhere i need to go, be that Business or Pleasure. I just had a Loaner and put 7000km on it inside that time.

      • Iamjimmym@alien.topB
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        1 year ago

        I’m in a loaner since May and I’ve put over 12,000 on it. Granted that’s plenty of time to put that many miles… but still feels… off

    • blueshirt23@alien.topB
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      1 year ago

      You would not believe what customers have done to loaner cars at dealerships I have worked at. How about install a hitch on a Camry and tow a trailer from CT to Virginia and then have the balls to return the Camry with the hitch still installed? How about putting bumper stickers relating to their kid’s sports teams on one after having it for only two days? How about transferring all of their hoarded newspapers and trash from their car into the loaner? She actually came back after hours and did this because the condition of her car’s interior had been an issue before and she knew we would not have given her a loaner if we knew she was going to do that. She couldn’t live without her stuff, I guess.

        • blueshirt23@alien.topB
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          1 year ago

          Absolutely. Classic hoarder behavior. Newspapers stacked up to dashboard. None of the techs wanted to work on it.

    • Knuckledraggr@alien.topB
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      1 year ago

      I travel a lot for work in field service. I’ve put 10k on a rental while my company car was in the shop. I can easily put 2-2.5k/wk on a car. I run about 40k/yr in mileage and that’s before counting flights.

      But putting 10k on a loaner is wild. Maybe if it was a multi week long wait time on the repair I guess.

    • facw00@alien.topB
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      1 year ago

      I mean, if you’d make that same trip in your car, why think twice about doing it in a loaner? That’s the whole point, to replace your car while it’s in for work.

      Granted 10k miles is 8-9 months of driving for the average American and pretty tough to do in any reasonable repair time unless you are using the car commercially (which feels like it should be a separate type of loaner situation).

    • -serious-@alien.topB
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      1 year ago

      I put a few thousand miles on a loaner earlier this year. It was a 750i BMW gave me while they had my M4 for three weeks. I felt a little bad but it’s not like I was doing anything other than my normal day to day stuff.

  • rennen-affe@alien.topB
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    1 year ago

    Unless it’s explicitly stated in the loaner agreement…

    Peel off sticker, enjoy 4,501 miles!

    • facw00@alien.topB
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      1 year ago

      I’d guess they want it under 4,500 on the odometer. Probably keeping it under 5,000 miles has psychological value in terms of being able to sell it as a “new” car.

  • Erebus172@alien.topB
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    1 year ago

    I used to rent high end cars on Turo every couple months. Most cars on there have per day mile limits. I had a 300 mile loop that I liked to take the cars on that included some mountain roads, highway and city. I always made sure I had enough miles for my planned route or paid extra for the unlimited option. I drove some really cool, exotic cars and all the owners were really cool about the miles I put on them. Then I got an ND Miata for a weekend. I did the usual route and returned the car within the mileage limit and the guy lost his mind about it. He started by saying he was going to give me a 1 star rating on Turo and dispute the rental. When I pointed out that I was within the allowance he changed to saying it’s rude to put so many miles on a car that isn’t mine. He ended by harassing me with messages on the app saying he was going to contact a lawyer. I contacted customer support and they banned him.

  • Scared_Brilliant6410@alien.topB
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    1 year ago

    Only people I hear of logging crazy miles like that medical couriers who deliver transplants between hospitals.

    There was a story (reposted somewhere on Reddit) where a medical courier put 236,000 miles on a Honda Civic in about a year.

  • jeeves585@alien.topB
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    1 year ago

    What are they going to do about it?

    My ram was in the shop for 6 months and they gave me a jeep. I put a shit ton of miles on it. That was during covid so the only thing I could do was fish and golf. And with a vehicle I didn’t have to worry about I fished and golf’d allot further from home than normal 😂

  • OGFlexipino@alien.topB
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    1 year ago

    Had some work done on my GT4 that took 30 days… They didn’t have any loaners the day I brought my car in so they have me a macan off the lot to use.

  • Gayforcars@alien.topB
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    1 year ago

    I once was waiting for parts to come in on a Chevy I owned and was given a loaner to use in the meantime. However, the issue was I had a road trip planned, so I asked them if I could take it on the trip, telling them where we were going and the estimated mileage. Did it in an email and they gave me the green light.

    They were not happy when I brought the car back with nearly 4,000 more miles on it. They tried to fuck me over with additional charges, but I had the rental agreement and proof of approval via email so tough luck for the SA who gave me the go-ahead I guess ¯_(ツ)_/¯

  • RosenTurd@alien.topB
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    1 year ago

    If it’s not specifically instructed I’ll be using the loaner however I feel necessary. I’ll die on this hill.

  • Spyerx@alien.topB
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    1 year ago

    Is this dealer in NorCal? My buddy did this… had the loaner for like 3 months.