I wonder what the dealer did to him. I had an annoying experience with Lexus as they kept refusing to change a fuel pump under warranty even though I told them that was likely the issue from the beginning. so every time my car failed and towed to them they’d give me a loaner I put as many miles as I could. I made cottage trips for the hell of it. My rule was every loaner goes at least once I had 10 different ones lol.

I had the car towed there 6 times in 6 months. Every time they’d keep the car for a month. They told me it was fixed and give it back but it would die in 2-3 days.

But hey I have a new engine under warranty!