You would not believe what customers have done to loaner cars at dealerships I have worked at. How about install a hitch on a Camry and tow a trailer from CT to Virginia and then have the balls to return the Camry with the hitch still installed? How about putting bumper stickers relating to their kid’s sports teams on one after having it for only two days? How about transferring all of their hoarded newspapers and trash from their car into the loaner? She actually came back after hours and did this because the condition of her car’s interior had been an issue before and she knew we would not have given her a loaner if we knew she was going to do that. She couldn’t live without her stuff, I guess.