• Cranialscrewtop@alien.topOPB
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    10 months ago

    I can’t imagine the stones to pick up a loaner and just what? Load up the kids and take a coast-to-coast vacation? I asked how long the guy had kept the loaner, and the service rep said, “Not long enough for 10k miles.” I asked, “What did he say when he dropped it off?” Rep said, “Nothing. He just picked up his car and left.”

    • blueshirt23@alien.topB
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      10 months ago

      You would not believe what customers have done to loaner cars at dealerships I have worked at. How about install a hitch on a Camry and tow a trailer from CT to Virginia and then have the balls to return the Camry with the hitch still installed? How about putting bumper stickers relating to their kid’s sports teams on one after having it for only two days? How about transferring all of their hoarded newspapers and trash from their car into the loaner? She actually came back after hours and did this because the condition of her car’s interior had been an issue before and she knew we would not have given her a loaner if we knew she was going to do that. She couldn’t live without her stuff, I guess.

        • blueshirt23@alien.topB
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          10 months ago

          Absolutely. Classic hoarder behavior. Newspapers stacked up to dashboard. None of the techs wanted to work on it.

    • -serious-@alien.topB
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      10 months ago

      I put a few thousand miles on a loaner earlier this year. It was a 750i BMW gave me while they had my M4 for three weeks. I felt a little bad but it’s not like I was doing anything other than my normal day to day stuff.

    • Desutor@alien.topB
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      10 months ago

      I mean, if the Dealership needs to work on my car for 1.5 Months, i will very well not hold back on the miles. I drive the Loaner like i drive my own, daily and everywhere i need to go, be that Business or Pleasure. I just had a Loaner and put 7000km on it inside that time.

      • Iamjimmym@alien.topB
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        10 months ago

        I’m in a loaner since May and I’ve put over 12,000 on it. Granted that’s plenty of time to put that many miles… but still feels… off

    • imaginaryvegan@alien.topB
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      10 months ago

      I wonder what the dealer did to him. I had an annoying experience with Lexus as they kept refusing to change a fuel pump under warranty even though I told them that was likely the issue from the beginning. so every time my car failed and towed to them they’d give me a loaner I put as many miles as I could. I made cottage trips for the hell of it. My rule was every loaner goes at least once I had 10 different ones lol.

      I had the car towed there 6 times in 6 months. Every time they’d keep the car for a month. They told me it was fixed and give it back but it would die in 2-3 days.

      But hey I have a new engine under warranty!

    • facw00@alien.topB
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      10 months ago

      I mean, if you’d make that same trip in your car, why think twice about doing it in a loaner? That’s the whole point, to replace your car while it’s in for work.

      Granted 10k miles is 8-9 months of driving for the average American and pretty tough to do in any reasonable repair time unless you are using the car commercially (which feels like it should be a separate type of loaner situation).

    • Knuckledraggr@alien.topB
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      10 months ago

      I travel a lot for work in field service. I’ve put 10k on a rental while my company car was in the shop. I can easily put 2-2.5k/wk on a car. I run about 40k/yr in mileage and that’s before counting flights.

      But putting 10k on a loaner is wild. Maybe if it was a multi week long wait time on the repair I guess.