- cross-posted to:
- mildlyinfuriating@lemmy.world
- cross-posted to:
- mildlyinfuriating@lemmy.world
I switched to windscribe last month because the proton CEO starting spewing politcal BS, and I wanted port forwarding that wasn’t locked behind a shitty GUI.
As far as I was concerned setup was super easy, the VPN speeds were great, and port forwarding worked really nicely. The whole price for a fixed server and port forward, + unlimited data was a bit much (at $95/year) but for the ease of use and speeds I was getting, I was happy to stick with them.
My setup is a always-on server with a 1gbps connection, where yes, I fucking seed my shit, all of it. I have about 30TB of linux ISOs and counting, and it’s rare that my combined upload speed is less than 1MBps, ever.
Which lead me to getting banned from windscribe with no notice or warning in the middle of last week. This lead to me having to spend tracker points to avoid HnR, and i’m also unable to grab any new ISOs until I find a new VPN provider that won’t ban me for actually using the service full time.
I did shoot them an email (after talking’ with their AI bot first), and they were actually helpful enough. The offered to restore support, so long as I promised to not torrent with them again (which, I honestly did promise not to. I’m not sticking with a VPN service that can’t handle me actually using it for what it’s advertised for) and they did unban the account. Whole email chain took about three days to get resolved.
My sticking point is that they still have instructions on setting up torrents on their own website, and that they specifically allow for unlimited data (with the plan i paid for) so long as it’s just one user. I did not break those rules. After clarifying that in the support email, they still said that I was using too much data (despite the unlimited data advertisement) and that torrenting was not allowed on their service.
TL:DR: Windscribe bans you if you use a lot of data, and support says torrents aren’t allowed, despite their website advertising such. Proof in the attached images.
If y’all have any other suggestions for a VPN that allow port forwarding i’d really appreciate it.
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I’d recommend AirVPN. Here’s why I’d recommend them, in their own words:
No traffic limit. No time limit.
No maximum speed limit, it depends only on the server load
Every protocol is welcome, including p2p. Forwarded ports and DDNS to optimize your software.
As a rule, the more outdated a service’s website is, the better the service is.
It’s funny that you mentioned this, because the crappy website is one of the things that sold me on it. It reminds me of the old internet.
It’s also surprisingly affordable, I got a 3 year subscription for something like $60. I was during a sale.
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Wasn’t sure if this was the right place, but I figured someone should know about this. For what it’s worth, I would actually recommend windscribe if you don’t plan on doing torrents all the time, or you have sub 1gbps internet. Just sucks that I hit their “unlimited” internet limits on my home connection.
They have a page on their site about chargebacks. They’re confidant they’ll win them, but they still ban because it costs them money. I’ve done one anyways; as far as my reading of their tos goes, I was in the right. Might as well make this experience cost both of us money, instead of just them.
Their guide for using torrents with their service; https://windscribe.com/knowledge-base/articles/using-windscribe-with-torrent-clients/
Their FAQ on bandwidth and chargebacks: https://windscribe.com/knowledge-base/articles/why-did-my-account-get-disabled/
Lmao I like the tl;drs on TOS page. Some of them are a little reductive, but it’s still better than making it a giant illegible block
The fact that they have anti-chargeback wording on their public website speaks volumes. I get they have anti-union posters in their breakroom too. Fuck this company!
The CEO of Windscribe is an Elon stan so you didn’t switch to a more left-leaning provider than Proton.
Holy shit, you’re not lying. The literal first Post on his Twitter
Windscribe encrypts your browsing activity, blocks ads, and unblocks entertainment content
so that was a lie
Thanks for the warning!
I’m not trying to convince you either way, but can you point to the ‘political BS’ Proton guy said that made you flip? I use Proton and also veer hard left wherever politics are concerned, and I personally think the whole thing is way overblown. I may have missed something though, happy to hear otherwise, because in my understanding all he did was soft-endorse someone who identifies as republican at the moment
Here’s the exact post that got the Proton CEO in trouble:
Maybe Gail Slater really is a great pick for Assistant Attorney General for the Antitrust Division. Frankly, I have no idea. But I won’t do business with any company that carries any water whatsoever for Trump.
Everyone bases their opinion off that one out-of-context tweet, but if you actually take the time to evaluate the context you’ll find it’s extremely unlikely that Andy Yen (Proton CEO) is a “Trump supporter”. At worst, he is a rationalist who wants to continue Proton’s work with the US administration regardless of who is president, rather than having a tantrum and trying to virtue signal boycott and achieve nothing for 4+ years. Unfortunately a lot of people on the left would rather circlejerk in their online cope chambers like Lemmy and Bluesky rather than actually engage with reality.
Yeah I’m with you. I’m more pissed with Proton for disengaging via Mastodon than at the stupid CEO - but none if it is a good reason enough to opt for lesser services. Proton’s doing good stuff.
The strong other half of my reasoning was port forwarding being locked to GUI. I use a lot of scripts to keep my server restart process simple.
Wait, port forwarding on Proton is locked behind a GUI? That doesn’t seem right - I use proton with port forwarding for my torrent setup on my NAS and it connects to VPN just using environment variables from a docker compose file. No Proton software installed at all.
Also fully possible I’ve misread something; apologies if so.
I don’t know about ‘locked’ so much as ‘hard to get running with headless linux’. I looked into it two or three times and was stymied by the various ways it went wrong.
In comparison, windscribe had me choose a port on their website, and then I used that in my docker run command and it just worked.
That’s understandable. I do recall when setting up my stuff that Proton’s documentation left a lot to be desired. Thankfully I found the Dr Frankenstein guides that walked me through it. I don’t do much script writing of my own though, so that may not be helpful for everyone.
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Not really. Unlimited means no data cap, not infinite bandwidth, and that’s perfectly reasonable to provide. Data isn’t a limited resource, the only thing that’s committed is the amount you can get right at that second.
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Seems like something that could fit here
“It’s not allowed… especially in the amounts you do it” LMAO. It’s against the rules but we let him murder some people, just so long as it doesn’t get out of hand 🤪
Perhaps murder is a bit extreme. It’s more like “we’ve noticed you’re taking woodchips from the playground. That’s not allowed. We wouldn’t mind if you were just taking a few chips, but you’ve taken 2 tons.”
[edit] But putting analogies aside, the service really should make rules and restrictions like this clear in advance. That seems like the real failing here, rather than the rule itself.
More like they operate a tollroad to the playground and are concerned about why there’s so many trucks of wood chips costing them much more to maintain the road to the playground. And OP freely admitted they’re taking truckloads of woodchips from the playground.
Except the analogy also doesn’t work because ultimately piracy isn’t taking, it’s just copying and sharing copies. There isn’t really a good analogy without directly describing digital distribution and piracy. Maybe an analogy involving a solar farm and a transmission company? Except that gets into technical details that are just as technical as just explaining it as it is
If the service is advertised as no data limit, aka “take as man woodchips as you like” they shouldn’t track back on it.
Sure. I agree that’s the problem; and none of these analogies really help make that any easier to understanding. Certainly they don’t have a “murder as much as you like” policy! (I find that analogies are rarely useful - except for manipulating how you want people to feel.)
Their own website says they allow p2p so I would see what your options are for getting a refund. If you purchased with a credit card, file a chargeback and include the documentation.
Them calling it “unlimited” when there’s a limit is wrong, but so is using all of the available upload bandwidth 100% of the time on a cheap home VPN service when you consider the current market prices for data transfer. Mine’s limited to 2Mbps. Seems fair for $7/month or whatever it is.
Edit: Oh right it was 2Mbps. I spent 20 minutes surveying datacentre prices around the world to come up with that number, but bandwidth prices vary widely and might’ve changed by now.
Them calling it “unlimited” when there’s a limit is wrong, but so is using all of the available upload bandwidth 100% of the time on a cheap home VPN service when you consider the current market prices for data transfer. Mine’s limited to 2Mbps. Seems fair for $7/month or whatever it is.
they shouldn’t make it unlimited them, skill issue on their part.
If you’re selling me 1Gb networking speeds, with no bandwidth limit, it’s not my fault for using all of it lol. I’m just using what i pay for.
That’s technically within your legal rights I guess, just like (depending what the fine print says) it’s within their rights to throttle all your traffic one way or another to a low speed including the stuff you actually need to go faster. The places that always have low speeds for everyone are like that because they’re designed to cater to people who don’t give a shit about what their fair share might be and just want to max out their connection. Those services are fine for torrenting, useless for everything else. Windscribe isn’t one of those but it could become one if enough of its users think like you and insist on it.
Hopefully they’ll set a soft 2TB limit or something before they do that, though.
that’s true, but i would prefer they be upfront about it. If you’re advertising something, and i’m not getting it, that’s not great advertising.
If you’re telling me i get unlimited bandwidth on a 1gb connection, and you don’t give me that exact thing in return, it’s false advertising. Soft limit it if you want, just be honest about it. The solution here is a bandwidth limited plan, and one that isn’t.
Meh, switch to usenet. Download as much as you want, at max bandwidth 100% of the time, with 0 need for a vpn and no obligation to re-seed content for months on end.
Do you have a guide or something to get started? I’ve considered doing this a couple of times, but haven’t had the bandwidth to dig in and figure it out.
In short, you need three things: (here’s what I’ve been using)
An indexer: NZBgeek Just like a torrent indexer, but for .nzb files instead of .torrents
A provider: Frugal Usenet Where you’re downloading data from.
And a client: SabNZBD
When it comes to which provider to choose; pretty much all of them provide similar retention and unlimited data cap, so you really just need to look for something nearby. Often people will recommend having 2 providers one covered by DMCA and one covered by NTD to make content more available; but I’ve not really noticed a need.
Why would having a provider covered by the DMCA be a good thing (not offhand aware of NTD but I am guessing it is similar to the DMCA)? I have also been interested in trying Usenet, so thanks for sharing three examples of what to look for!
NTD is the European version of DMCA essentially.
It’s not a good thing; but usenet providers like any other internet service are generally subject to one or the other depending on their location, so it’s good to know which one covers the provider you use.
With providers spread across the globe, mirroring each others data, and subject to different copyright notice/takedown laws; the whole system is quite robust against removals. While you can send notices to individual providers, It’s extremely difficult to coordinate a global takedown effort and truly remove content from usenet as a whole.
That’s why multiple provider’s in different regions can be beneficial. Some people will buy ‘block’ accounts (a fixed amount of data to be used as needed, vs a monthly cap) for a provider in a separate region to fallback on when the data has been taken down from their local provider.
Good on you! Usenet has been around for DECADES.
I don’t have a guide that’s modern. I’m just remembering how I used to connect in the 90s-2000s.
Look in to I2P
A search of the comments didn’t turn up any mention of seedboxes. So I’ll throw that hat in the ring as an option.
Thanks for the note OP. Which VPN providers are you looking at for public torrents?
What’s concerning to me is, how do they know what you use their services for if supposedly they don’t keep any logs. https://windscribe.com/privacy/ https://windscribe.com/features/no-identifying-logs/
There is a big difference between “not keeping logs” and “dont have a way to check what you are doing right now”.
No logs just means they can’t check what you did last week but they can always check the traffic you are producing in that moment. If they see traffic from a torrent protocol they know you are torrenting.
Edit: they do claim they do “No Monitoring” so yeah by their own words they should not be able to tell you are torrenting.
No Monitoring
We don’t monitor your activity and have no way of seeing what sites you are visiting. We do store when you last used Windscribe as well as the total amount of data used in a 30 day period (to enforce free account limitations and to prevent abuse).
Like most any paid VPN service they need to track bandwidth usage somewhat. They can’t see what you’re accessing but they can see how much of whatever it is. Windscribe also offers a free 10gb/mo plan so they do track it for that purpose as well, much like any VPN with a free tier would.
Sure, they say that they monitor bandwidth usage but how do they know it was used for torrenting.
Because I told them I used torrents. Their FAQ literally has a page with instructions for setting up torrents. Still does. I didn’t think it’d be an issue for them.
You told them after getting banned so either they saw you were torrenting or gave you a bs explanation and banned you just for your data usage.
It’s probably pretty obvious when terabytes of upload are accrued over a few days like what OP mentioned, by seeding 24/7.
