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Joined 1 year ago
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Cake day: November 16th, 2023

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  • I was at an EVgo and a lady in a brand spanking new (60 miles odo) Lyriq pulled up next to me and took one look at the charger with a credit card in hand and then looked at me plugged in and then approached my window and asked for help just as I was about to offer. She just got it and hadn’t had the electrician set up the L2 in their garage yet. I got her set up on the app, had her enter CC info, and showed how to expose the DC pins and plug in the CCS and voila! She was charging at 160ish kW and was very appreciative. She seemed like a very sharp, well adjusted person and it showed how clearly inaccessible chargers are for new EV owners. The only reason it worked is because another driver and I called EVgo and had them reboot the stall a few mins before she showed up bc it wasn’t working for someone else who had tried earlier.