I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
I have one argument (as a dealer) that I will throw in there. If I see a 90k mile car that’s been serviced by the same dealer it’s entire life, I am likely to throw an extra 1000+ on it in appraisal than I would a car with no service history. At my store we typically throw an extra 2000-2500 in discounts and/or higher appraisal value (edit: to a customer who does all their service at my store). I am a forward thinker, and am all about the legacy of the customer, more so than a 1 off transaction that left a bad taste in their mouth.