And it’s not like they didn’t have a chance to see it coming, either. Our 2010 Chevy Volt buying experience was exactly the same. “Oh, yeah - the new kid - he’s the one who knows about the hybrids…”
And the kid was like 23, fresh out of college.
And then the service center, ugh. We did have something weird going on with ours (it eventually got swapped out under Lemon Laws) but basically they were having to fly in engineers/techs from GM in Detroit because like the 1 mechanic at our dealer who took like 1 Volt maintenance training class … couldn’t figure anything out at all.
That was >12 years ago now. ICE dealers have had time to see this coming. They have no interest in adapting.
In May I bought my Kia EV and had the weird experience of the dealer’s sales manager telling me pure EV FUD foolishness about range anxiety while I was signing the purchase papers.
Hyundai Sonata. Two Hyundai dealers in town. Four more along the way until I get to a Hyundai dealer with a tech that can actually service my car three hours of driving later. But from a known brand with a local dealer they said. Service will be local they said.
And it’s not like they didn’t have a chance to see it coming, either. Our 2010 Chevy Volt buying experience was exactly the same. “Oh, yeah - the new kid - he’s the one who knows about the hybrids…”
And the kid was like 23, fresh out of college.
And then the service center, ugh. We did have something weird going on with ours (it eventually got swapped out under Lemon Laws) but basically they were having to fly in engineers/techs from GM in Detroit because like the 1 mechanic at our dealer who took like 1 Volt maintenance training class … couldn’t figure anything out at all.
That was >12 years ago now. ICE dealers have had time to see this coming. They have no interest in adapting.
In May I bought my Kia EV and had the weird experience of the dealer’s sales manager telling me pure EV FUD foolishness about range anxiety while I was signing the purchase papers.
So if you are inconvenienced by range, you come back in 3 months and trade it in for another and they make another commission.
Hyundai Sonata. Two Hyundai dealers in town. Four more along the way until I get to a Hyundai dealer with a tech that can actually service my car three hours of driving later. But from a known brand with a local dealer they said. Service will be local they said.