How do you get the last funds in a charging account off? I basically never road trip, and recently was able to use up the last 5 bucks sitting in my EA account for a year. Only to find that it auto loaded another $10. Maybe it’ll be another couple of years before I can use that up. It won’t even let me cancel the credit card. I suppose I’ll have to insert a fake gift card and use that as the default so it won’t load. Why does using a charging account feel like canceling a gym membership?

  • geoff5093@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    That’s annoying, most apps let you remove a card. Can you cancel your membership plan? Maybe that would then let you remove the card.

    Maybe google for fake visa generator and put in a fake number

  • sylvaing@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    I have a few bucks sitting in many apps account. I wish this trend would come to an end.

  • pinkspider4evr@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    just give them a call, they should be able to help you close the account and get your remaining funds refunded.

  • Vyce223@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    If you wish to get the remaining funds from your electrify America account, call and close the account it will take 5 minutes and will be refunded to the payment method on file (make sure it’s valid) within about 5-7 business days. Used to work there and would get this question a lot.

  • veryken@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    I recently discovered similar in my ChargePoint account that’s been dormant since 2017. Except, they now offer a Pay As You Go option. I plan to just draw it down to a few cents, then don’t touch it. My credit card on file will expire without me updating the info.

  • Hiff_Kluxtable@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    This is one of the many terrible things EV charging companies do to us that gas companies don’t. I have probably $150 sitting in all of the nonsense accounts I have been forced to create over the years.

  • rodklai09@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    call customer support, they should be able to help you with closing the account and getting the remaining funds off.