Yep I woke up this am and people were already sending me this. As a mechanic it sounds like either they wanted to fire the parts canon at the car and the dealer didn’t know what to do. We are missing lots of info but hey 50k in the headline will be good for shares
More nonsense being spread
This reminds me of the story the anti-progress people shared incessantly about the one time a hazmat team was called to a house to clean up after a CFL bulb broke.
OMG, that’s the perfect analogy!
I don’t understand the hate. If you don’t want an EV then don’t buy one. Over 20 years in UK until you HAVE no ice cars left. Constant barrage of just made up nonsense. All of which are lies.
I see people are already pointing to every reason it could not need a full battery replacement, and blaming dealership lack of support, but that also in itself is a deterrent for early adopters for what it’s worth.
Batteries degrade over time, and it’s not yet cost incentivized to recondition them. Battery tech just isn’t there yet at scale.
50k doesn’t make any sense, that’s the cost of a new car
Sounds like a “I don’t wanna work on it” quote
In a nutshell. . .
Owner: My car doesn’t work! I take to dealer. . .
Dealer: We check car carefully. Your battery bad. That’ll be $50,000 please.
Owner: No way! I ask Hyundai Canada about this.
Hyundai Canada: Not our problem. Dealer handles this.
Owner: FML! I scrap car and blab to press.
Press: No way! I ask Hyundai Canada about this.
Hyundai Canada: Car was never checked carefully, nobody knows what was wrong with it. Too bad it was scrapped. We’ll pay to make the story go away.Owner had a right to blab to press. That’s poor service from both the dealer (technical incompetency ) and from Hyundai Canada (customer service). Don’t let your rights get tread on as a consumer, they didn’t give a shit about this until he went to the press. He was ignored when he went to Hyundai before he went to the press.
Exactly. Both the dealer and corporate are clearly lying - he is right to point that out.
There really should be EV battery insurance
Just FUD
"Jennifer McCarthy, Hyundai Canada’s national manager of public relations, said that “comprehensive diagnostic tests were not completed on the vehicle … (and the vehicle) … was scrapped by the customer before these diagnostic procedures could be completed, precluding a definitive assessment of the required service.”
She said the estimate provided to Sooch “was not representative of the likely actual cost in this case.”"
Just a mechanic not knowing anything about electric diagnosis.
To me, the real issue is the lack of independent mechanic options. We need independent shops who knows how to fix batteries, which assuming they are similar to laptop batteries don’t have to be expensive.
The owner went to Hyundai Canada and they fobbed him off, now they are backtracking because it has gone public. This is more a story about poor customer service from HQ and from the dealer/garage.
This isn’t something that’s unique to EV’s, although because they are still somewhat new the likelihood of getting bad repairs service from a dealer/garage is much higher.
This guarantee the customer scrapped the car because they were fing tired of not having a car for 8 months while Hyundai dicked around to figure out what to do.
So after he left the dealership, he promptly called his favourite news anchor at global. Pretty sure the people that Global can’t fix his car.
FUD