Any one ever had something like this occur and know of any legal action or support that can be carried out?

On Saturday 11/11, I agreed to purchase a Porsche Cayenne at the Porsche dealership (in NY). Shook hands on the deal but finance people had left for the day so was told would finish financing piece on Monday 11/13. On 11/13 financing was completed and before handing over the check I asked to view the car one more time (since Saturday the daylight is was gone and it was dark). After taking a second look I followed through with adding the vehicle to my insurance policy etc. After all was done, the salesman and finance guy suddenly disclosed that the vehicle was a previous lease, and thus they had to pay it off to obtain the title and the title had not arrived- so I could not drive it home. This was never disclosed! I asked when to expect the title, and was told “any minute now since it was paid 10/31.”

I followed up on Tuesday 11/14, and was newly informed that they paid off the lease on 11/8 thus the title should be expected to be at the dealership by Thursday 11/16. I decided to speak with the GM at this point— and by the way both the finance and sales man were really rude saying things like “the title will arrive when it arrives.” The GM was also rude— he addressed me by my first name while he addressed someone else right before as “Dr” (my title is Dr also), he tried to say I “jumped the gun processing financing”, essentially trying to blame me for the situation.

Today (11/16) I followed up again, and have been newly informed that the title “still shows to likely arrive next week”. …still?! As in, they already knew this and didn’t tell me.

Not sure if I just have to wait at this point or if anything can be done. I’ve never experienced such a thing!

Thanks for the advice.

  • good-luck-23@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    10 months ago

    Situations like this rarely get better. You may find that the title has issues which has delayed the transfer. Unless this was a really special car to you or a great price, I would tell them you are exercising your right to unwind the deal and walk away since they failed to disclose pertinent information. I agree with other posts that there are many used (and new) Cayennes available for sale currently. New Cayennes (except for hybrids and Turbo GTs) are typically being discounted 4-6%. Its Porsche’s top selling model so supply is not an issue. If they persist demand a significant price reduction as a final offer.

    • Matt_Danger75@alien.topB
      link
      fedilink
      English
      arrow-up
      1
      ·
      10 months ago

      Why would it have title issues? This is very common with lease trade ins. It takes time to get the title