What’s weird about them is they are completely hit or miss.
I use go to the dealerships (well in NYC and Maryland) and ask them about my break pads and in abiht 10 instances of taking my two corollas to 2 dealership, they. Never told me I needed to get it done.
But with my last car before I sold it to my brother in law, I changed it myself.
There was one time I had replaced them myself and in the next oil change (I have lifetime oil at the dealership) they marked them as needing to be replaced in the inspection report.
I brought it up and asked them to double check and they still said they suggest replacing. That’s when I pointed out I personally just replaced them and replaced the rotors, too. The rotors were still nice and new looking. The service rep tried to backtrack that they go off the service history.
I stopped trusting their inspection reports after that.
I love my local Honda dealer. They’re usually cheaper than other quotes I’ve got and they’re using oem parts. There’s a ton of Hondas around and they have a ton of bays. I’m sure the mass volume helps keep pricing in check.
One time I went to Midas because they had a discounted oil change. With the oil change they do a full inspection. I figured they would give me a number of things that “need to be addressed”… But when they were done, they said “Your front break pads still have a bit of life left in them, but you might want to keep an eye on them. Other than that, everything is great!”. I thought to myself, “wow, they actually seem trustworthy”. I wrote them a good review online.
Never go to Midas! I went there with my Civic years ago, and when it it was in a Honda dealership months later they showed me damage to an o-ring on the brake assembly that they said was 100% caused by incompetence. They were so alarmed by it they took me back into the garage to show me. They said the only real affect would be moisture getting into the brakes which would lessen the mileage I’d get out of my pads - but still.
They are independently owned so they will vary in quality as much as independent shops. Had a friend get an incorrect diagnosis at a dealership for some crazy expensive repairs. Went to an independent shop for a second opinion and they said it was something way smaller and more simple. He got it done and it fixed the problem.
The dealership charged $120 for the diagnosis that would go towards the work being done. He contacted corporate with paperwork from the dealership and the independent shop showing that the dealership provided an incorrect and inflated diagnosis and demanded his money back with a threat to pursue it further if not resolved. Either a chargeback or legal action.
He got his refund from corporate, an apology, and a promise to work with the dealership to prevent this in the future.
Dealerships are only after your
well-beingmoneyWhat’s weird about them is they are completely hit or miss.
I use go to the dealerships (well in NYC and Maryland) and ask them about my break pads and in abiht 10 instances of taking my two corollas to 2 dealership, they. Never told me I needed to get it done.
But with my last car before I sold it to my brother in law, I changed it myself.
Yup, my local Subaru dealership is the same. They comp things and under quote people nearby.
There was one time I had replaced them myself and in the next oil change (I have lifetime oil at the dealership) they marked them as needing to be replaced in the inspection report.
I brought it up and asked them to double check and they still said they suggest replacing. That’s when I pointed out I personally just replaced them and replaced the rotors, too. The rotors were still nice and new looking. The service rep tried to backtrack that they go off the service history.
I stopped trusting their inspection reports after that.
I love my local Honda dealer. They’re usually cheaper than other quotes I’ve got and they’re using oem parts. There’s a ton of Hondas around and they have a ton of bays. I’m sure the mass volume helps keep pricing in check.
One time I went to Midas because they had a discounted oil change. With the oil change they do a full inspection. I figured they would give me a number of things that “need to be addressed”… But when they were done, they said “Your front break pads still have a bit of life left in them, but you might want to keep an eye on them. Other than that, everything is great!”. I thought to myself, “wow, they actually seem trustworthy”. I wrote them a good review online.
Never go to Midas! I went there with my Civic years ago, and when it it was in a Honda dealership months later they showed me damage to an o-ring on the brake assembly that they said was 100% caused by incompetence. They were so alarmed by it they took me back into the garage to show me. They said the only real affect would be moisture getting into the brakes which would lessen the mileage I’d get out of my pads - but still.
Well, they went out of business in my area anyway. 😂
Every repair shop regardless of brand has good and bad mechanics
They are independently owned so they will vary in quality as much as independent shops. Had a friend get an incorrect diagnosis at a dealership for some crazy expensive repairs. Went to an independent shop for a second opinion and they said it was something way smaller and more simple. He got it done and it fixed the problem.
The dealership charged $120 for the diagnosis that would go towards the work being done. He contacted corporate with paperwork from the dealership and the independent shop showing that the dealership provided an incorrect and inflated diagnosis and demanded his money back with a threat to pursue it further if not resolved. Either a chargeback or legal action.
He got his refund from corporate, an apology, and a promise to work with the dealership to prevent this in the future.
If only toyota had as good quality control on who they give dealerships to as they do in their factories