• baines@lemmy.cafe
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      20 hours ago

      charge back is even faster

      tell me he paid by credit card

      pay everything by credit card

        • baines@lemmy.cafe
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          7 hours ago

          hound them about it

          no reason for them to take long

          amex never gave me any issue but master card made me escalate once

        • VitoRobles@lemmy.today
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          7 hours ago

          If you don’t get your money within 30 days, settle in small claims court and let your CC/bank know.

          Two things will happen:

          1. Samsung will be forced to respond legally, and apologize/cut you a check.

          2. Samsung does not respond, and the law will force them to cut you a check.

          Big companies have a legal team that find it real easy to just pay people off & settle, especially when their lawyers cost thousands of dollars an hour compared to whatever you are owed.