A Winnipeg business owner is fuming after being overcharged by a private garbage operation for something he says he didn’t do. Brad Wallin, president of Wall…
This is why honest businesses are driven out of business. There are no penalties for the criminals.
Police should be contacted and the WM should be investigated for this fraud. I have no doubt they’ve been doing this to more of their customers.
The driver in the video is CLEARLY trying setting up a scam, and the company truck is right there! Instead of doubling-down on their denial, they should have fired the driver and profusely apologize to this guy for the driver’s actions!
My question would be, why is the driver doing that. Has WM created perverse incentives that make their workers want to perform that kind of behavior?
Has WM created perverse incentives that make their workers want to perform that kind of behavior?
The first thing that came to mind when I saw the video is “does the driver need to fill a quota or something?!!”, so it wouldn’t surprise me if that’s the case. Driver getting commission off of these bin collection runs, perhaps? LOL
It doesn’t even need to be as direct as a commission. Like, you just have an evaluation metric based on how many overflow bins are collected, then tie that in with an annual performance review.
If the company is reviewing people on that metric, every manager should be fired for grand incompetence. I rather wonder if the driver himself doesn’t have a side business where he picks up trash for cheaper/free for friends. And to correct the number of how much kilos of garbage he’s hauling, he notes a few customers as overflowed. That way the numbers add up again.
That’s even more insidious. 😱
The fact that they didn’t fire him which is every companies knee jerk reaction leads me to think he was instructed to do it by a manager and firing him would put the company at more risk than keeping him.
We had something similar happen a few times. We even got a padlock from the dumpster company to prevent people from dumping their crap in our bin, but the drivers never re-locked it after emptying the bin, and the lock got lost/stolen within a couple of weeks.
We had something similar happen a few times. We even got a padlock from the dumpster company to prevent people from dumping their crap in our bin…
That’s not what happened here. The driver, on video, is clearly tampering with the bin to stage an “overfill” so the company can charge more. It’s 100% fraud, and the police should have been contacted.
At my last corporate account (restaurant), the trash company set up by our client used to dump excess on the ground around the dumpsters -think of the dumpster on the forklift tines halfway up, then stopped and started in jerking motions, and then dumped I to the hopper. AND THEN charge us for over filling…
Best part was my staff had to clean it back up.
Another dumpster? Not possible says the clinet.
Both top tier asshole companies.
Ooooh that’s dirty.
Do ya think so? Well I better not show you where the lemonade is made…
(For real though, super scummy and fraudulent move on the part of the trash hauling company.)
So glad that I’m not the only one who went there.
Sweet lemonade, mmm, sweet lemonade…
If anyone finds an article with actual words instead of a video clip, I’d love a copy. Thanks!
How very Winnipeg
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