Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.
It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”
It has also been said that “the customer is always right”.
Right here and now, you’re neither the customer nor the product.
You’re a person interacting with a website, alongside a lot of other people.
You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.
You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.
The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.
Treat them well. Treat the service well. Do awesome things.
People should also remember that it costs money for these servers to exist. So if you enjoy using it, try to support the service by donating to your instance, contributing to open source projects, spreading the gospel, etc.
Couldn’t agree more, we need to continue to attract the kind of people who would really be able to help grow this kind of community, so if you have friends you think would like this, try talking to them.
Drop a couple bucks into support the admins and servers - think about streaming services you pay for and use less. $5-10/month to donate to a service you are using daily is pretty cheap considering.
I see a lot of people willing to support the servers, but little conversation on how to support the admins. I support a living (and competitive) wage for folks, and don’t think instance admins should be doing this work for free. If you set up your own tiny instance for your family, sure, I bet you won’t be charging your family for it, but a huge instance with constant needs and a bunch of strangers is a totally different thing. Just donating toward server costs does not allow admins to pay their personal bills, while they put in hours of work to keep this place going. So, I appreciate you for including “admins” in the support needs!
I know a lot of people hate it but I wonder if crypto/digital donation would work. All you would need is a separate wallet setup to pay the host every month. Maybe even have a graph/chart showing how much is in the wallet vs how much the monthly bill is.
Beehaw has a periodic financial update. It would be great if each instance had a similar kind of update so that we can understand what is needed and where to help.