I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
A lot of them don’t lie to get business though. It’s very common for a dealership to straight make shit up if the customer isn’t car savvy. Sometimes you actually have a good product or service that people want. That said not all dealers are like this. I have one 20 miles away that does immaculate service. Never tries to upsell and doesn’t just throw parts at the issue.
I’m definitely not taking the dealers side on anything. But it’s asinine to think anybody in retail has your best interest at heart.