I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
That moment when your filing all the sales paperwork at the toyota dealership and the salesman is pushing all the warranties and coverages on a new car…
buy this extended warranty, this and that, car can break down, this can happen, you never know with reliability…
All this bullshit rhetoric about Toyota quality, all of a sudden your telling me you dont stand by it? Then why tf am I buying this toyota car?
And if you DO buy that extended warranty and, God forbid, something breaks - then you find out there is a long list of EXCLUSIONS that the warranty does not cover.
I was buying a new Sienna a few years back. I was in the dealership with my wife and 1 year old son.
I’m sitting in the finance office and this guy won’t quit. I told him no repeatedly to the point that I’m getting pissed. I finally told him I’ll buy the warranty for $20 per payment so $1200 instead of the $3500 he quoted me. He said yes and hurried up the paperwork. lol
I didn’t even use the warranty but I figured for $20 per check it can’t hurt.
The warranty probably only cost a few hundred for the dealership, if they quickly agreed then they were still making money on the deal.
And both the sales type and I both know it’s so they can make more money.
I asked them if the warranty could cover me for 300,000 miles and 30 years instead of 100k and 10. I said I drove here in a 1990 model car so I trust the brand to last that long, why don’t you? The finance lady buttoned up her shirt at that point (metaphorically). Conversely the guy who bought a warranty after me she walked out of her office to get the paperwork for him with a pep in her step ;)
i pointed out the eames chair he was sitting in and said he must sell a lot of warranties! he shut up
Can’t you get negotiate a lower price by taking the warranty and then refund the warranty within a few days of the sale?
Wish it was just Toyota that did this, had a Ford dealer try to push 8 grand worth of warranties and an extra 5k on the sticker price on a 41k truck, and they wouldn’t budge 3 hours later and a micky d’s Uber order later I walked. Service manger manager mocked me on my way out the door… what are you going to save 1-2 grand? I asked what are you going to take 1-2 grand off? No? Then I guess it matters doesn’t it?
For the record I didn’t save 1-2 grand I bought the same truck same trim same year half the miles 2 days later for 42k out the door not 57k… so I guess I saved 15k. Plenty of great dealers out there, but the bad ones tell on themselves before you ever drive off the lot.