Had a couple of CSPs done on my 2019 RAV4 and noticed this note on the second page of the paperwork I got back. Is this a standard note?

I routinely service my vehicle, just not at the dealership. I’m wondering if they saw something concerning or if this is standard for vehicles they don’t service? Any input would be appreciated!

  • Emotional_Dare5743@alien.topB
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    10 months ago

    Most folks don’t realize that a warranty is just an insurance policy. Car companies can and will use any possible reason to refuse warranty work. If your car is under warranty and you have maintenance done somewhere other than a dealership be sure to properly document it.