Hello everyone, I recently had a mobile mechanic, come out and diagnose My 2007. Dodge caravan as needing a new fuel pump. I’m getting it repaired today at a mechanic shop. And the guy said “just so you know if the new fuel pump doesn’t get the car running. You still owe us for the repair job”.
This is throwing off alarm bells that they may try to scam me and not actually replace the fuel pump… Is there any way for me to tell if they have actually replaced the fuel pump? Anything I can look for that might indicate its a new pump or that its actually been replaced?
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Did you bring your own pump or decline diagnosis? Either of those things and I wouldn’t warranty/ guarantee it either. As far as telling if they did the work; ask for your old parts (before they work on it) and the fuel pump is located in the gas tank. So you can check to see if the tank has been removed.
No they have the fuel pump and I had a mobile mechanic come out to diagnose, he said fuel pump mobile repair is a hassle so he didnt want to repair it.
Ill be working while they repair it so I cant be given the old pump until im there.
How can I tell the tank has been removed?
The guy can feel sketch about a guy calling to get a quote on the repair job for a repair job all he wants? It was literally “hey I had a mobile mechanic come out and diagnose my van as needing a new fuel pump, just wondering if I could get a quote…ok cool that price works, when can you get me in”
Maybe I offended him because I didnt diagnose it at his shop? Wouldnt surprise me.
Why would the shop guarantee a repair that they didn’t diagnose? It’s like if a customer brought in their own parts to fix a problem, and after repairs, the issue is still present. The shop still did all the work, they have to be paid for it.
If it doesn’t fix it, you’d have to go after the mobile mechanic for an incorrect diagnosis.
Yeah I get that, im just paranoid about it. Just wondering if theres anyway I can know for sure its been replaced.
He’s gotta drop the tank sure you’ll see that ask for old part bang your tank with a hammer sideways not to leave dings all over the tank see if it starts
If the shop didn’t diagnose the problem why would you expect them to stand by the repair fixing your issue? They should still offer a warranty on parts and labor if they supply the part, but they aren’t liable if it doesn’t fix a problem someone else diagnosed.