You do have to look into this to work out what counts as a “problem”. “My phone keeps losing bluetooth connection” is as serious as “my differential exploded”.
Infotainment “problems” were twice as numerous as any other category in this survey. It seems unfair to write off the whole car because of that, but it’s what bothers people nowadays as much as mechanical reliability.
I really hate to say this but I am a less than average driver. The self driving features and Android auto are a life saver. I would say they are more of a need than want
Drive… more??? If you cant drive in 2002 on a brand new car you shouldn’t be able to drive now in a brand new car. All of the extra stuff is supplementary to your own fundamentals and should be treated as such.
Most people just see the study results and react. They have no idea how misleading can be this studies.
If 50 kia owners report issues with their engine and 20 report issues with their infotainment but Toyota have 0 engine issues reported and 300 infotainment issues, Kia will rank better than Toyota.
It’s all one system. If your screen goes blank it could affect your ability to drive safely. It could also cause problems somewhere else on the car. Also, due to disruptions in the industry of the last few years, it could skew results for this “study”
It’s easy to brush off infotainment system issues by saying “it’s probably a bunch of old people who can’t sync their phones” when in reality modern infotainment systems monitor many more systems then they did a few years back. Locks, HVAC, navigations systems can all be operated by infotainment. Having a broken infotainment could mean you’re gonna freeze in the winter because you can’t control the temp in the cabin.
Whether manufacturers should be adding additional steps to turning on your air is another discussion. As infotainment systems become more mainstream we need to truly understand their jobs and capabilities before we knock them for making reliable car manufacturers look unreliable.
Which is such a dumb way to quantify reliability issues. Like, Android auto is my biggest frustration with my Toyota, but aside from dealing with that occasionally, it does everything important that I need a car to do.
That’s what I noticed when checking car complaints website recently. Toyota took a hard hit during the entune debacle haha. I had it and while it wasn’t as bad as everyone acted it was definitely not good. My car is right at the 6 year mark now and was the first to have entune 3.0 and so seeing as this is based on 4-5 year issues, that is definitely a real thing.
I have never had any “actual” issues with my Toyotas. (11 in immediate family)
I’ve only driven Toyotas my entire life (my dad was a manager at Toyota HQ for thirty five years). So many goddamn Toyotas. And I can’t remember any of them having issues.
Not one, going back to the early 90s. Car problems are not something I ever worry about because I’ve never had to worry about. Just bought a ‘21 highlander, hope that keeps it going.
Our ‘03 Corolla has been rock solid. I think I’ve spent $1,500 on an assortment of small fixes and part replacements in the twenty years it’s been in the family.
That’s because it will go down like this:
“The Bluetooth module isn’t working, we can’t fix it, you gotta replace the head unit. A new one is $4,500 and it will take 5 months to get.”
You do have to look into this to work out what counts as a “problem”. “My phone keeps losing bluetooth connection” is as serious as “my differential exploded”.
Infotainment “problems” were twice as numerous as any other category in this survey. It seems unfair to write off the whole car because of that, but it’s what bothers people nowadays as much as mechanical reliability.
I really hate to say this but I am a less than average driver. The self driving features and Android auto are a life saver. I would say they are more of a need than want
Drive… more??? If you cant drive in 2002 on a brand new car you shouldn’t be able to drive now in a brand new car. All of the extra stuff is supplementary to your own fundamentals and should be treated as such.
Most people just see the study results and react. They have no idea how misleading can be this studies.
If 50 kia owners report issues with their engine and 20 report issues with their infotainment but Toyota have 0 engine issues reported and 300 infotainment issues, Kia will rank better than Toyota.
It’s all one system. If your screen goes blank it could affect your ability to drive safely. It could also cause problems somewhere else on the car. Also, due to disruptions in the industry of the last few years, it could skew results for this “study”
This goes the other way too.
It’s easy to brush off infotainment system issues by saying “it’s probably a bunch of old people who can’t sync their phones” when in reality modern infotainment systems monitor many more systems then they did a few years back. Locks, HVAC, navigations systems can all be operated by infotainment. Having a broken infotainment could mean you’re gonna freeze in the winter because you can’t control the temp in the cabin.
Whether manufacturers should be adding additional steps to turning on your air is another discussion. As infotainment systems become more mainstream we need to truly understand their jobs and capabilities before we knock them for making reliable car manufacturers look unreliable.
This is why I’m glad my highlander still has physical climate controls.
Which is such a dumb way to quantify reliability issues. Like, Android auto is my biggest frustration with my Toyota, but aside from dealing with that occasionally, it does everything important that I need a car to do.
That’s what I noticed when checking car complaints website recently. Toyota took a hard hit during the entune debacle haha. I had it and while it wasn’t as bad as everyone acted it was definitely not good. My car is right at the 6 year mark now and was the first to have entune 3.0 and so seeing as this is based on 4-5 year issues, that is definitely a real thing.
I have never had any “actual” issues with my Toyotas. (11 in immediate family)
I’ve only driven Toyotas my entire life (my dad was a manager at Toyota HQ for thirty five years). So many goddamn Toyotas. And I can’t remember any of them having issues.
Not one, going back to the early 90s. Car problems are not something I ever worry about because I’ve never had to worry about. Just bought a ‘21 highlander, hope that keeps it going.
Our ‘03 Corolla has been rock solid. I think I’ve spent $1,500 on an assortment of small fixes and part replacements in the twenty years it’s been in the family.
This comment needs to be higher
That’s because it will go down like this: “The Bluetooth module isn’t working, we can’t fix it, you gotta replace the head unit. A new one is $4,500 and it will take 5 months to get.”
I have an older Camry and it has Bluetooth connectivity problems once in a while. Specially if it’s cold outside
My wireless charger won’t stay charging when it’s cold lol. It keeps starting and stopping the charge until the cabin has warmed up