I was driving to work the other day, engine started smoking up bad, had to get the car towed.

Turns out the I cracked cylinder head on my cx5, and even better it’s a known issue, a design flaw and one they have corrected. Yet the people with this problem are left to fit the bill. I have it sitting in the shop with a quote of almost 7 grand to fix.

I can’t afford this fix and I don’t know what to do, I wish I could just total the car at this point.

I love my car, she has been a great car and I have kept up on the services and everything, but now I’m left to deal with their flaw.

I’m out of warranty of course and I’m going to argue with the dealership and Mazda because this is utterly unacceptable and should have been a recall!

And plenty of other people had to deal with it too, thankfully nobody has been left stranded somewhere because of it.

  • GarmonboziaBlues@alien.topBEnglish
    1·
    10 months ago

    FWIW there was a well known manufacturing defect with the 2018/early 2019 2.5 NA cylinder heads causing them to crack. I would get on the line with Mazda corporate ASAP to try and make this right, especially if there’s any way you can verify the head on your engine was made in the Mexico factory.

    https://www.mazdaforum.com/forum/mazda-cx-5-54/2018-cx-5-blown-head-cylinder-head-gasket-45796/page4/

    “I was a service technician for a while at Mazda and the reason why this has been happening is because there are two factories where the cars are made (Japan and Mexico) and there was a bad batch of aluminum heads and now its causing every engine with the bad head to crack by the last head stud next to cylinder 4. If you’re engine isnt hurt we just put a new aluminum cylinder head on the engine and swap over cams and rockers”

    • Mean-Type2355@alien.topBEnglish
      1·
      10 months ago

      Yep. This. I contacted Mazda NA directly and blasted them until they offered to take my Mazda to the next nearby dealership where they entirely replaced my manual gearbox at no cost to me. Also got a loaner for the whole 4 weeks my car was with them. So, do your research, explain how you’re not a one-in-a-million case, and hint that you will make this public, gather everyone affected, and then make this a bigger problem than it already is. In my case… I pointed at safety being an issue, and how I will make a note of this issue publicly, and how Mazda ignored it and if anything were to happen to me or my family due to that gearbox failing whilst I’m traveling at 70mph on the highway or otherwise, that I would not be kind to them.