HP has discontinued its e-series LaserJet printers following widespread consumer dissatisfaction with the printers’ mandatory online connection of the HP+ scheme.

The decision, reported by German media outlet §, addresses growing frustration among users who have been forced to maintain a constant internet connection and use HP original ink and toner, with cheaper and more accessible third-party alternatives prohibited.

The LaserJet e-series models, identifiable by an ‘e’ suffix in their models names, now look to have been pulled from sale.

  • empireOfLove2@lemmy.dbzer0.com
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    4 months ago

    So rather than just push a super simple firmware update that disables the always online need, they’d rather just stop selling it, and probably brick these printers in a year or so when they discontinue the service.

    • SkyezOpen@lemmy.world
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      4 months ago

      Has hp ever done anything to suggest they give a shit about users beyond milking them for all they’re worth?

      • Dremor@lemmy.world
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        4 months ago

        They did provide good first party Linux support where other printer required the use of hacky reverse engineered drivers. Other than that…

      • grue@lemmy.world
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        4 months ago

        https://en.wikipedia.org/wiki/HP_LaserJet_4

        The HP LaserJet 4 (abbreviated sometimes to LJ4 or HP4) is a group of monochrome laser printers produced in the early to mid-1990s…

        The LaserJet 4, especially the 4/4M/4+/4M+ models, have become known for their durability, mainly due to their reliable construction, as well as the printers built-in PCL (and optional PostScript) printer language support which is still used in computers to this day. Hewlett-Packard dominated the laser printing sector during this time in part due to their reliability, relatively affordable pricing, and the spread of LaserJet 4 models from personal use up to heavy business use.

      • cmnybo@discuss.tchncs.de
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        4 months ago

        HP was a good company back when they primarily made test equipment. They made very good equipment that was built to last. They had very detailed documentation and service manuals so you could repair everything yourself.

        • SkyezOpen@lemmy.world
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          4 months ago

          I set the bar too low. A lot of companies used to be fantastic, but apparently that doesn’t rake in the cash as fast as being giant pieces of shit.

    • 𝕸𝖔𝖘𝖘@infosec.pub
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      4 months ago

      Firmware update, means the printers keep working with third party ink (HP loses). Bricking them, means you must buy another printer (HP has a 50:50 chance to win).

    • sramder@lemmy.world
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      4 months ago

      What else ya’ got under that rock? Cuz’ these things brick themselves if you miss a monthly payment on your ink subscription.

      • cowfodder@lemmy.world
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        4 months ago

        Yes, the laser printer bricks itself if you miss a payment on your ink subscription…