I worked at a similar company. If it’s what I’m familiar with, it’s mostly meant for young account owners to notify their elderly parents that there’s an emergency or stop buying stuff. (A lot of people refuse to put parental controls on their parents; DO IT)
The only thing is, they’re either using their ex’es service, or their ex has access to the account. If the latter is true, they need to remove their ex as a validated user, IMMEDIATELY.
Also, yes. Creepy ex’es call in all the time for thrir old partner’s personal details. That’s why THEY tell us to never GIVE OUT details to confirm identity. We ask for the details from the customer.
I worked at a similar company. If it’s what I’m familiar with, it’s mostly meant for young account owners to notify their elderly parents that there’s an emergency or stop buying stuff. (A lot of people refuse to put parental controls on their parents; DO IT)
The only thing is, they’re either using their ex’es service, or their ex has access to the account. If the latter is true, they need to remove their ex as a validated user, IMMEDIATELY.
Also, yes. Creepy ex’es call in all the time for thrir old partner’s personal details. That’s why THEY tell us to never GIVE OUT details to confirm identity. We ask for the details from the customer.