I don’t really know actually. I just want a good bag, that is roomy, has a laptop compartment at the back, quick access pocket when taking one strap off and moving it from back to front. And a bigger not flat pocket for misc stuff (keys, glasses and so on). A water bottle pocket would also be nice to have.
Otherwise you could write to the good cloud team , they can put you on another node. That happened to me , twice , and now it is much faster . I use it to manage my calendars