I made a return with multiple items included, but received 20% of the refund amount I was told I’d be getting. They are claiming all of the items were not sent, but they were all included in the same package. Has this ever happened to anyone? If so, what was the resolution? I’m getting a little nervous this is gone on a few days without them figuring out what happened to the missing items on their end.
Edit: I was able to get this sorted out because I showed them a copy of the USPS receipt detailing the tracking info & the weight of the package I sent back which was over 4lbs and there was no way 2 metal vent tee shirts were over 4lbs. This was enough for them to settle this matter and make me whole, apparently. So take my advice, save every receipt you have that involves Lululemon.
Resolutions is horrible. I had someone use my card for thousands worth of purchases. They won’t share any information about the order with me: what was ordered, tracking, etc. and they won’t issue any kind of refund. They are truly the worst people alive. id:kwwhsje
You should probably just contact your bank?? id:kwz86le
I did, but the bank also asks that you contact merchants prior to/in conjunction with disputes.
id:kx2z6no
They also took WEEKS for even a basic reply. They do this crap intentionally. id:kwwhujr
Worst ppl alive is a stretch lol id:kwyf9t0