hi! sorry for the dumb question, but i genuinely wanna know how strict they are with return/exhchange policy. i bought a lulu keychain in nov of 2023 (ik it’s a while back) but i love the new pink one and was just wondering if i should even bother to try to exchange/return it. i ordered online. it’s still in perfect condition, so should is it worth the shot?
I tried yesterday to return something from Dec and Jan with tags on and was denied ugh…. I was told it was a new policy that they are being stricter.
That’s not new it’s always been 30 days with proof of purchase and tags still attached