hi! sorry for the dumb question, but i genuinely wanna know how strict they are with return/exhchange policy. i bought a lulu keychain in nov of 2023 (ik it’s a while back) but i love the new pink one and was just wondering if i should even bother to try to exchange/return it. i ordered online. it’s still in perfect condition, so should is it worth the shot?

  • red_CherrieKey@lululemmy.com
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    8 months ago

    Does it still have the tags on?

    If yes, they may honor an exchange. If no, then no.

    But, generally, changing your mind for a newer color typically does not fall under our reasons for allowing an overdue return