Trust in AI technology and the companies that develop it is dropping, in both the U.S. and around the world, according to new data from Edelman shared first with Axios.

Why it matters: The move comes as regulators around the world are deciding what rules should apply to the fast-growing industry. “Trust is the currency of the AI era, yet, as it stands, our innovation account is dangerously overdrawn,” Edelman global technology chair Justin Westcott told Axios in an email. “Companies must move beyond the mere mechanics of AI to address its true cost and value — the ‘why’ and ‘for whom.’”

  • FluffyPotato@lemm.ee
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    7 months ago

    Good. I hope that once companies stop putting AI in everything because it’s no longer profitable the people who can actually develop some good tech with this can finally do so. I have already seen this play out with crypto and then NFTs, this is no different.

    Once the hype around being able to make worse art with plagiarised materials and talking to a chatbot that makes shit up died down companies looking to cash out with the trend will move on.

    • Kraiden@kbin.run
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      7 months ago

      So I’m mostly in agreement with you and I’ve said before I think we’re at the “VR in the 80’s” point with AI

      I’m genuinely curious about the legit use you’ve seen for NFTs specifically though. I’ve only ever seen scams

      • FluffyPotato@lemm.ee
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        7 months ago

        An NFT is pretty much just some data put on a blockchain, it has the same use case as most other blockchain tech: Data integrity and transparency. NFTs specifically could be useful as a framework for showing ownership of something, for example vehicle ownership could be stored in this manner. It would give you a history of previous owners and how old the vehicle is. My country has something like this but making inquiries for a vehicle’s history is pretty annoying and could be improved with this tech.

        • Powerpoint@lemmy.ca
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          7 months ago

          That’s a problem that’s already solved though. Nfts are really just a way for crypto bros to scam others.

          • FluffyPotato@lemm.ee
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            7 months ago

            As I said: Having the vehicle register stored on a blockchain would make it very easy to access a vehicle’s history. Currently you need to submit a request and it takes days for them to get back to you.

    • Empyreus@lemmy.world
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      7 months ago

      At one point I agreed but not anymore. AI is getting better by the day and already is useful for tons of industries. It’s only going to grow and become smarter. Estimations already expect most energy producted around the world will go to AI in our lifetime.

      • FluffyPotato@lemm.ee
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        7 months ago

        The current LLM version of AI is useful in some niche industries where finding specific patterns is useful but how it’s currently popularised is the exact opposite of where it’s useful. A very obvious example is how it’s accelerating search engines becoming useless, it’s already hard to find accurate info due the overwhelming amount of AI generated articles with false info.

        Also how is it a good thing that most energy will go to AI?

          • FluffyPotato@lemm.ee
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            7 months ago

            LLMs should absolutely not be used for things like customer support, that’s the easiest way to give customers wrong info and aggregate them. For reviewing documents LLMs have been abysmally bad.

            For gammer it can be useful but what it actually is best for is for example biochemistry for things like molecular analysis and creating protein structures.

            I work in an office job that has tried to incorporate AI but so far it has been a miserable failure except for analysing trends in statistics.

            • Blackmist@feddit.uk
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              7 months ago

              I agree about customer support, but in the end it’s going to come down to number of cases like this, how much they cost, versus the cost of a room of paid employees answering them.

              It’s going to take actual laws forbidding it to make them stop.

              • FluffyPotato@lemm.ee
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                7 months ago

                Oh, yea, of course companies will take advantage of this to just replace a ton of people with a zero cost alternative. I’m just saying that’s not where it should be used as it’s terrible at those tasks.

    • erwan@lemmy.ml
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      7 months ago

      The difference is that AI has some usefulness while cryptocurrencies don’t

      • FluffyPotato@lemm.ee
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        7 months ago

        Crypto has usefulness related to data transparency and integrity but not as a speculative investment and scams, just like AI is being used for shitty art and confidently incorrect chatbot.

        • sonovebitch@lemmy.world
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          7 months ago

          Blockchain technology =/= Cryptocurrency

          But I agree with you, the blockchain technology is amazing for transparency and integrity.