L4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 8 months agoKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comexternal-linkmessage-square55fedilinkarrow-up1146arrow-down14file-textcross-posted to: singularity@lemmit.onlinehackernews@lemmy.smeargle.fansaboringdystopia@lemmit.onlinetechnology@lemmit.online
arrow-up1142arrow-down1external-linkKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comL4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 8 months agomessage-square55fedilinkfile-textcross-posted to: singularity@lemmit.onlinehackernews@lemmy.smeargle.fansaboringdystopia@lemmit.onlinetechnology@lemmit.online
minus-square???@lemmy.worldlinkfedilinkEnglisharrow-up13·8 months agoSo “customer service” (the bastard child of huge companies and low wages) is actually just a really bad product to start with, and now Klarna has just replaced it with something that functions just as bad? Yeah I think that makes sense.
So “customer service” (the bastard child of huge companies and low wages) is actually just a really bad product to start with, and now Klarna has just replaced it with something that functions just as bad? Yeah I think that makes sense.