• ShortFuse@lemmy.world
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    10 months ago

    I still code with the mindset of “I need my software to be good or my clients will leave.”

    Google no longer operates like this. None of what you listed has any financial benefit to Google. You’re not going anywhere. All they stand to do is make more money off of you. If they can simplify the software, from being handcrafted by humans perfectly for you, to, instead, generated by an unsalaried AI, they’ll do that. They stand to lose mostly nothing and gain by reducing their workforce.

    The competition for quality doesn’t exist because the money they save by moving to AI is apparent across the industry. Everyone is looking to use it meaning the only competition is who can provide better cheap AI, not who can make a better product for their users.

    • zecg@lemmy.world
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      10 months ago

      You’re not going anywhere.

      Why? I dropped maps completely as soon as they started enshittifying it with elements I don’t use that can’t be removed from the UI; now I use only OSMand. I dumped Chrome when they announced manifest v3 and use Firefox. I dropped Google Play store when they made it difficult to see the exact version and it turns out f-droid has everything I need. I also dumped gmail for k9; their sms client for an open source one; I removed their Youtube client and use Newpipe. I always search with Ecosia or DDG before trying google.

      • jasep@lemmy.world
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        10 months ago

        Good for you, but you are not the typical customer. The vast majority of people will put up with the enshitification and Google (and every other large company doing the same thing) will continue to reap billions in profit.

        • RubberElectrons@lemmy.world
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          10 months ago

          Point is to provide an opportunity. Waze was it’s own thing for a while, even better than maps at first.

          Don’t lie down and take it. You are worth more than that.

          • jasep@lemmy.world
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            10 months ago

            I agree, my comment probably didn’t properly reflect that. But the reality is for the (less than) 1% of folks like us on Lemmy, there are a majority that will just go along and that isn’t going to change anytime soon. For example

            • RubberElectrons@lemmy.world
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              10 months ago

              That’s ok. There’s always a first group to test and play with stuff, making it steadily more welcoming to newcomers.

              Look what’s happening with Lemmy. 😉

        • Carighan Maconar@lemmy.world
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          10 months ago

          The vast majority of the world no longer uses SMS, so I doubt it’s a problem the average customer has to worry about much.

          • WIZARD POPE💫@lemmy.world
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            10 months ago

            Well I and people I know do use it regularly. I also think if I need someone to actually see what I sent them I will always choose sms just due to it arriving even in bad signal conditions and if the person has cellular data turned off. Especially if you go hiking into the mountains where cellular data really isn’t an option.

    • mindlight@lemm.ee
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      10 months ago

      I still code with the mindset of “I need my software to be good or my clients will leave.”

      Google still does this. As you probably already know, users aren’t clients. Users are products.

    • Ross_audio@lemmy.world
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      10 months ago

      Except for people like me I never paid Google with money.

      I gave them my date for them to organise and assist me with.

      If they can’t use my data to assist me, I’ll stop giving it to them by turning off permissions and features I don’t use.

      Google really does need handling over your data to be useful. Especially as the EU gradually forces defaults to be for privacy. Google will need you to opt in more and more and that means they do need to give you good service.

      • ShortFuse@lemmy.world
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        10 months ago

        As you continue to use their services you are shown ads or use services other companies have paid to have linked to. Even when things seem “free” they are never free. Google Maps makes money off charging their API for businesses. They charge what they do because their data quality is high. Their data quality is high because they track usage as well as ask users to improve their data (like ask if a restaurant has table service). Every time you search for a business or call a business because a Google search that gets tracked and compared. Businesses can also pay to appear higher in advertised search rankings.

        TL;DR: You are given free access to improve Google’s data and they sell off that improved data to companies, or charge for higher visibility to their potential customers.

        • sanpo@sopuli.xyz
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          10 months ago

          Pretty sure that’s exactly what the other guy said… “Selling” your data can be worth it if you get good service in return, which is what Google used to provide, but now it barely works half the time.

          • ShortFuse@lemmy.world
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            10 months ago

            Maybe I misunderstood the point of data, but I was making the point that they don’t need to perform complex tracking or rely on non-anonymized data. Invading privacy isn’t a very important part of their business model. People still freely feed them data either directly (captcha with OCR scan or Street View images; adding location reviews, photos, and details; YouTube likes and subscriptions) or indirectly (searches and links you click after; YouTube views; places you navigate to and what time; your location when you request navigation directions).

            The tagging of data around specific people (privacy) which the EU is very concerned about, I feel, is grossly overemphasized. Just counters on what gets pinged and when on a transactional basis is very much good enough for Google’s business model.