I purchased a Mastercard from Cakepay using Monero. They accepted my Monero from my private wallet and forwarded me to an outside organization to complete the transaction. The purchased card failed everywhere I’ve tried it, engaged in numerous correspondence to both Cakepay and the second organization that issued card in order to solve issue, all of which were unsuccessful. I requested a refund, DENIED by both vendors. I requested they switch out card balance for Amazon Gift Card, DENIED. I don’t know where else to go but far and wide on social media. If someone from Cakepay can help resolve this problem, I can provide more details on transaction details and correspondence thus far.

    • tusker@monero.town
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      10 months ago

      I have found the prepaid cards to not be reliable. Not just from cake but other services as well. There are just too many variables with those that can go wrong and their default position is to always deny the transaction. As we all know, the legacy financial system is broken. I only use them for one or two services that I know they work with. It is not worth the risk and hassle to chance it on random purchases.

      It if much better to just buy gift cards for a specific merchant.

      • VolunTerry@monero.town
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        10 months ago

        This is a good take. The legacy system is extremely broken, and your approach sounds better than trial and error with more failure than success using prepaids.

      • nabio@monero.town
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        10 months ago

        Not just from cake but other services as well

        I think they all use the same card providers such as MyPrepaidCenter, etc. So I guess it would be the same with cake and others as well

        There are just too many variables with those that can go wrong and their default position is to always deny the transaction

        Yes. Sometimes transactions are accepted, sometimes aren’t.