This is probably just a lack of fundamental understanding on my part but some communities I want to subscribe to; I’ll hit the sub button, it won’t change status for a while, I’ll refresh and it’ll say “Subscribe Pending”
A couple communities have been stuck like this for a day or so now. But other communities I’ll mash the sub button a bit more then it’ll switch over to “Joined”
Can communities be setup such that subscribers have to be approved by a comm mod or has my subscription request fallen into the void on the backend somewhere and I should try to subscribe again?
Thanks for any clarifications about this!
Hey there! I believe this is just server load related. If you leave the page alone, it will eventually change to ✅ Joined. That has been my experience at least.
Just a wild guess, because I haven’t looked at the code / implementation yet in GitHub, but It’s very possible they use a message queue to store subscription requests for processing. That is what the observed behavior would lead me to believe at least. If that’s not the case, the delayed sub would be complete server delay while the request is processing…
Ahh gotcha that makes sense. Thank you for explaining!
No problem. Man, I should really log off… this totally is indistinguishable from reddit and I might end up spending the entire day here at this rate.
Also, jealous of your beehaw.org address. My signup got messed up and I don’t know my password, and the forgot password link doesn’t seem to work.
Ah man that sucks. I took your feedback back to the home instance and dropped a post in the local support comm
https://beehaw.org/post/491408
Maybe someone will be able to get it squared away so you can get your creds fixed 🤞🙏
Thank you! I really appreciate that! 😄 🤞
Did you get an email to say you were approved?
I did not get any emails from beehaw.org. It was also around the time of that email bug where rejected user emails were not getting sent out, and users ended up in a banned and unactionable state.
Oh god, that’s a while ago. What was your username? I’m willing to dig through the big application queue we have, I suppose…
What a based mod.
Sorry for making work for you. 😅
Thank you for your help! 🙇♂️
Thanks for creating this support post, @Torty@beehaw.org! I’m finally in!
Hello, username was slashzero. Thank you for trying / looking into it.
Hi @Lionir@beehaw.org ! So, I was able to get beehaw.org to send me a reset password email. The problem is, when I use the link and put a new password in, clicking the save button results in a forever spinning loading button.
Seems like there might still be some issues with emails getting sent out. If you check the lemmy logs, you might see a timeout for my save.
You could also check the
/admin
view and see if my user is there under the banned list? When I didn’t have mail working on my new instance, someone signed up and went immediately to the banned list.Sorry to create work for you, but it would be awesome to finally be able to log in to beehaw.org.
It sent your password reset email just fine… I can see you were also approved and should’ve gotten an email for that. Are you trying to put a password that is more than 60 characters long?
I tried to reset my password one more time. It worked! I’m finally able to log in to beehaw.org!
The key was that I couldn’t reset my password on my iPad in any browser (Chrome, Safari, or Firefox) either. But I tried the reset password flow one more time on my phone, and it suddenly worked. I’m not sure why Safari on an iPhone would would but Safari on an iPad or MacBook Pro would not. 🤷🏻♂️
Wait… perhaps it could have something to do with cookies? Now that I’m logged into beehaw.org, I can’t log in to other instances in another tab anymore. Worth some investigation.
Anyway, thank you for your help! Very much appreciated.
Glad you managed it!
I’m noticing the same thing for some (but not all) subscriptions to communities on other instances. I’ll try retrying for some of them though, hadn’t considered it.
Update: Not sure if I’m just lucky but clicking ‘Subscribe Pending’ then resubscribing appears to have fixed all of them.
I’ve been wondering about this too - sometimes it subscribes immediately, sometimes it gets stuck pending. Hopefully the pending ones work themselves out per the other comments…
Were these remote instance communities or local ones?
I’ve only seen it happen with remote instance ones. I’m curious what the code is doing.
Remote communities external to my home instance