Hello, I got a 2013 Chevy volt from Carvana and it was not charged. Guy said he didn’t know it was a plug in. I was able to get the car to charge a little at a public place but was only getting 3 kilowatts so I decided to try at home. I was able to charge a little more using “mountain” mode. I found an outlet outside my house. I plugged the charger in and the green light glows. I plug it into my Chevy and it says “plug in to charge” like the cord isn’t even there. It lets me start the car and potentially drive off and everything. I make sure it clicked and jiggled it some, blew it out with can air duster. Nothing. I contacted Carvana and they said to set up an appointment with one of their partners. I chose Firestone. All I need is a new charger I think. Hope Firestone doesn’t try replacing the whole port or something because I’ve been in a rental for almost a month, almost the whole time the other guy’s insurances gave me. Anyone have issues with a home charger like this?

  • Borykua@alien.topB
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    1 year ago

    I’m surprised Carvana is afraid of the BBB. I’m actually more surprised anybody still thinks the BBB is a legit consumer advocate.