First time was “fixed” until the second time when they realized one of the updates wasn’t completed fully from the first time. Now, I don’t know. I’m kind of done dealing with this issue every week & being scared to turn on my car every time to see this alert & the ‘check engine’ light on. Say what you want about, “well it’s a brand new car for Mazda, they need to work out the kinks” it’s still extremely annoying & leaves a sour taste in my mouth.
I think it’s time to look at my states Lemon Law & look for some legal ways out of this lease because apparently whatever these dealers are doing, isn’t working. I’m not blaming them either, I just can’t keep going to the dealer every week.
You must log in or register to comment.
Do you know what update was done the 1st/2nd time?
Sucks to have this experience, let’s hope the beta test ends with this third one. Are they giving you a loaner, if not, you should ask for one if the updates aren’t done quick enough to get back to work, home, etc.
They did (cx-30 lol i shouldn’t complain but I went from biggest to smallest?) & i do not, they have codes on my paperwork but it’s not spelt out. I won’t believe them if they say it’s fixed. Again, nothing on the service people at all, but I’m ready to explore next steps if it’s not fixed fully
I wonder if the codes are OBD codes, mind posting them? Or run a quick search what comes up. Perhaps it’s internal error codes.
CX-30…yup, the smallest suv. A CX-5 would be more fair but perhaps their attempting to reduce dealer costs by using a cx-30 as their only loaners.
Go on Yelp/Google/wherever and find a lemon attorney in your area. Provide them your documentation. Let them handle it, free of charge to you.
Don’t buy a first model year with a completely new power train for the entirety of the Mazda brand then.
And no, gas cars from reliable brands have nowhere near as many problems…
Agree but it isn’t a completely new powertrain (cx60 phev elsewhere in the world)
You can only work with a brand so much to stay profitable, especially when they need to break away. They took a stab and will be better in the end once they have things worked out More respect for them than Honda phoning in their prologue and zdx for GM to engineer and build. And they continue to tout it’s their tech and ground up Honda
And if you are talking like this then you should have been knowledgeable enough to go with other brands or Toyota like you mentioned
Here’s what I can say about the cx90 working as a tech at a Mazda dealer. Yes the Cx90 is a great car. No the Cx90 is not a perfect car. There is a whole swell of reflashes that need to be done to the in-line 6 model and the hybrid model. One for the side radar, one for the VCM, one where the transmission needs to go through a re learn procedure. Because of the amount of CX90s that are coming back for these issues I do not think it would qualify for the lemon law simply because Mazda is aware of the 5+ reflashes almost all CX90s will need. We’ve started re flashing almost every one we get in stock before it’s even shown to a customer to try and avoid this issue. If you have a 90 I recommend bringing your car to a Mazda dealer and asking them to “confirm all the reflashes on the service bulletin have been completed” to avoid a check engine light in the future. These will be done under warranty at no cost to the customer.
Thank you for your answer, i’ve been to my dealer twice & am going back a 3rd time on monday to fix this current issue (same as past 2 times) & i will make sure to mention this. It’s just very frustrating & upsetting to deal with. Thank you for your response
If you get to the point where the manufacturer will replace car you can keep your same loan. You just ask that the new car be substituted for the old car. They call this substitution of collateral. I did this a few years ago when I got a bad Subaru Outback. They gave me a new car and the dealer arranged the substitution. I was told it was more work and a little complicated but I was able to keep my very low interest loan.
Probably wise in looking into lemon law. Always lived by “never buy first year of new vehicle” from any manufacturer. No matter how reliable a manufacturer is, there can always be issues.
Be careful you’ll be downvoted like I was on the last Cx90 post due to same issues 😂
People don’t want to believe the old rule. Even if they had this similar powertrain in smoother model in other countries…still a first year for this and the powertrain is really new