hi everyone!

i built a new PC mainly for audio workstation. everything goes fine except when using winrar.

when compressing large folders (i usually do audio projects backups) the pc randomly reboots without a BSOD or any type of error. after that, there’s a critical event ID 41 in event viewer

what i tried yet: stress test with OCCT: runs with no problems stress test with Throttlestop: runs with no problems memtest86: passed compressing with 7zip: runs with no problems different perfDrive profiles and memory tweaks in BIOS makes no difference

finally i found that the problem occurs only when using the “high performance” power plan.

i suspect the PSU may be the problem, but the stress tests are using way much more power and the cpu is far hotter than when using winrar so that doesn’t make sense.

i also think it may be something related to multi-core processing

specs

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cpu: i7 13700

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mb: gigabyte B760M DS3H DDR4 32Gigs RAM no GPU, just integrated graphics 500W PSU 1 TB WD Green NVME + 3TB WD Purple HDD Win 11

  • saratoga3@alien.topBEnglish
    1·
    1 year ago

    When you run a stress test like OCCT is the CPU throttling or can it maintain maximum clocks? Possibly you are more stable throttled and so not seeing the same instability in synthetic tests.

  • Materidan@alien.topBEnglish
    1·
    1 year ago

    More info needed:

    • what 500w PSU?
    • CPU power limits?
    • CPU cooling?
    • what are the temperature and power consumption of the CPU like doing those stress tests / benchmarks vs Winrar?

    High performance simply prevents your CPU from downclocking, which typically generates more heat and uses more power, but does little else useful. Do you have a verified and valid reason to not be using Balanced on your system, as opposed to “this article said…”?

    • Salvattore001@alien.topOPBEnglish
      1·
      1 year ago

      PSU 500W GAMEMAX 80 PLUS BRONZE VP-500 FAN
      CPU COOLER GAMEMAX GAMMA 300 RGB

      while benchmarking temps are around 95º, power is 140w

      while compressing temps are between 65/75, power is 70w/90w

      “high performance” power plan (and other tweaks) are used for realtime audio processing, audio glitches and drops are common to occur if not making these tweaks

      now i tried disabling hyperthreading, and the problem is gone even in “high performance”