I’ve owned a couple of Teslas and now a Rivian. I think the dealership experience is actually better because you can go pick out your car, physically inspect it for obvious defects, and drive home the same day. My first Tesla convinced me that I will never buy an ICE car again. My Rivian is the best car I’ve ever owned. But helping my mom buy a Lexus yesterday was the best purchasing experience I’ve ever gone through.