• ahillbillie@alien.topB
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    1 year ago

    My screen completely died on my pixel 7 pro. Took it, thinking they’d replace. Put in a ticket, told me to go to an authorized Google repair place. They had my phone fixed and back to me in just a few hours. I just some photos from a backup, but small price to pay. None of this cost me a penny.

    I’ve had great luck with their products and service, so I guess ymmv

      • Sputnik003@alien.topB
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        1 year ago

        Diff guy but probably just the standard 1 year warranty. No extended ones for that model right now other than the camera housing but that’s kind of handled on its own.

        I work at uBreakIFix and we get lots of warranty stuff in. We’re contracted with google so we do those kinds of things for them. As long as the tech (me in these cases) doesn’t find water or impact damage it would get fixed.

        Crazy enough though is that 7 Pro screens ONLY have been out of stock for almost 2 months now because almost every single one sent to our region (OH, MI, AK) were defective parts. The final count for last month was 84%. Not a joke lol we’re talking thousands of screens.

    • twigboy@alien.topB
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      1 year ago

      I did the repair ticket for mic issues on partners phone when making calls and recording video and got told to take to an authorised repair place too. Repair place couldn’t replicate, got told to pay a service fee.

      Still had issues, support told me to ship in the phone and get a replacement, which also had the same mic issue…

      Hours wasted on phone, emails and travelling/waiting at service centre. Never Pixel again.