I have been using apple products for a long time now, and it seems that for every apple product I buy I manage to find a flaw. whether its iPhones that have scratches and chips out of the box, iPads with uneven tone of the display (one area water than the other), or a MacBook with the lid shifted compared to the base. my experience is that no apple product will be perfect out of the box, and that trying to get a replacement is not worth the hassle as the replacements as well are not perfect out of the box. and lets not talk about fiascos like the butterfly keyboard which was kept alive for way too long.

now, if it was a mid-range tech company, where the products were cheaper, that would have made sense, but the apple brand is synonymous with quality and luxury, and for the price they charge for their products - wouldn’t it have made sense to accept no less than perfection? to expect more rigorous quality control?

maybe people who have insight on how apple and similar companies do quality control can shed some light on that, and on why the end result often doesn’t seem to match Apples reputation?

  • InfiniteHench@alien.topBEnglish
    1·
    10 months ago

    I’m old enough to remember when an iOS update would crash your entire phone if you answered an incoming call.

    Or the time the early, brand new aluminum 15” MBPs shipped with poorly seated displays that developed big white spots all over.

    And the original, original 12-inch MBP that ran so hot people cooked eggs on it.

    And the Mac OS X (yes that was its name) release that was heavily marketed as “no new features this year, just bug fixes.”

    I’m not excusing any of it. Apple’s made of humans. Humans are flawed. 🤷🏻‍♂️

  • New-Lawyer3088@alien.topBEnglish
    1·
    10 months ago

    I must be lucky because I’ve never had one issue, no flaws. Every piece of tech I’ve bought is perfect as expected. That’s not just Apple products either.

  • TWYFAN97@alien.topBEnglish
    1·
    10 months ago

    Sounds like bad luck on your end. But in general with the volume apple ships products at defective units are bound to pop up here and there.

  • BradleyEd03@alien.topBEnglish
    1·
    10 months ago

    Bendgate? Hingegate? All of the 2016-early 2020 MacBooks being pieces of shit? Yellowing iPhone 3GS? TiBook durability? Apple III unreliability?

  • marsovec@alien.topBEnglish
    1·
    10 months ago

    why I made a couple of years break from apple: I bought the 13 pro, it arrived with a 1mm gap between the glass and the frame on the top left corner, the official store employee was assuring me that it’s normal (I asked me to show me another such phone in their inventory of thousands, he just shrugged his shoulders and told me there was nothing he could do about it).

    sweared to never get another device from them but had lots of issues with missed notifications on my Fold 3 and 4 (family and work is too important to put up with that, no matter how great those devices were overall).

    so yeah I am here out of bare necessity only, otherwise I do agree with you 100%. also - my iphone 8 build quality still seems much better than my 15 pro max.

  • Present_Bill5971@alien.topBEnglish
    1·
    10 months ago

    Even on the software. Its been a long time now but I don’t get how they think the default keyboard is acceptable. It’s the only keyboard I have used that lags in the middle of typing. Switch to Google Board or Swiftkey and zero lag and way better autocorrect

  • LegoPirateShip@alien.topBEnglish
    1·
    10 months ago

    I think it’s due to the transition from china to India. As Apple slowly changing up its supply chain parts by parts, from the well experienced Chinese manufacturers to Vietnamese, Indian and other manufacturer’s, who previously didn’t have experience with apple’s standards and quantities, more and more problems will occur until those companies get their stuff, workers and processes together.

    • Hopeful_Cold3769@alien.topOPBEnglish
      1·
      10 months ago

      I don’t think so. no part of the pro line is manufactured in India, the regular iPhone 15 and 15 plus are the only models that have units made in India, but the pro suffers the same issue as the regular 15.

      also - this kind of issues go way back, so in that regard I doubt it had an effect

  • ScootSchloingo@alien.topBEnglish
    1·
    10 months ago

    2000s Apple: Amazing software with unparalleled UI design running on mid hardware with unparalleled industrial design

    2020s Apple: Mid software with boring UI design running on unparalleled hardware with slightly above-average industrial design

  • Mr_Gaslight@alien.topBEnglish
    1·
    10 months ago

    Apple has had quality control issues in the past like any other firm.

    I can recall shoddy keyboards, disintegrating cables, wonky power supplies, lousy antennae, and now that we’re entering an economic slow down, I can see cost cutting getting too severe.

    What has also changed is Apple overthinking the plumbing. A great example is putting an angle sensor in laptop lids to determine if the unit is closed. Of course it’s a more complicated piece just for no reason and will fail more than a plain old magnetic sensor.

  • downfall67@alien.topBEnglish
    1·
    10 months ago

    I mean, I’ve been buying Apple products for a while and I just got the silicone case from the Apple Store for a new phone, it had a chunk taken out of it straight out of the box 😂

    So anecdotally, kinda? But it could also just be that they make more things now