I know I"m not the only one and there have been posts about this, but I wanted to add to the growing list of people who are done with Toyota and their dealerships. When dealerships take advantage of customers on a large scale (I’m looking specifically at Toyota who has added dealer markups of $12-15K for a Toyota Rav4 Prime), all the decades of being a customer and advocate goes away. Yes, you can take advantage because of the supply situation, and Toyota can lose lifetime customers in the process because of the dealership and Toyota not doing anything about it when customers complained.
I will consider Lexus without giving them the benefit of the doubt, but not Toyota because of the actions of just about every Toyota dealership I have seen over the past two years. I’m just one person, but I’ve got to think there are more like me who are done with Toyota for their dealerships’ actions.
It’s not Toyota, it’s the dealerships. Running a dealership is like running a circus. They are always trying to maximize profit without pissing off existing customers. They tend not to bend over backwards for new customers unless you are a willing to overpay for a new or used car. Covid hurt a lot of dealers and they are still reeling from that period. They only add markup if people will pay it. So, hopefully the market full of suckers will lean out after they overpay for existing vehicles on sale. Then we can go back to paying fair prices.