Got my oil changed about a month ago, only last night noticed faint smoke coming from the hood (was out of town for a few weeks). Popped the hood and found oil everywhere, a huge puddle of oil on the floor of my garage, and of course, no oil cap. Checked the dip stick, it’s completely dry. Hoping for some advice on where to go from here. What do I need to do to hold the dealership accountable?
DIYer advice: it’s not just a matter of “trust”–people make mistakes. Even after changing my own oil, I don’t turn on that engine until after I check the dipstick. Hell, I’ll sometimes walk into a room & forget why I walked into that room. I don’t trust myself.