Got my oil changed about a month ago, only last night noticed faint smoke coming from the hood (was out of town for a few weeks). Popped the hood and found oil everywhere, a huge puddle of oil on the floor of my garage, and of course, no oil cap. Checked the dip stick, it’s completely dry. Hoping for some advice on where to go from here. What do I need to do to hold the dealership accountable?
A month ago, and just now noticed this? Do you drive really slow or something. I doubt you’ll be able to convince the dealer to take ownership of the cap a month after the oil change.
Honestly, I can’t beleive the dealer left the cap off, and a month later you noticed it. I’ve done this to myself and the error was immediate since the oil spewed out of the filler hole and onto my exhaust.
Now there is a chance they did not tighten the cap, which is unfortunate, but still getting them to admit anything after a month is very unlikely. As for any damage, that’s a crap shoot. Refill, have someone else buy a new OEM cap for you (in case you end up having to do a engine fail swap on the car companies dime), and see if you have any new sounds coming from the engine. You’ll be better staying quit in case there is damage to place a warrantee claim later. Not the best solution, but reasonable given the situation.
Well it’s a hybrid so the engine isn’t always running, and Toyotas have a baffle under the cover so the oil has to work it’s way around it