They should add a feature where users can virtually “get in line” for the next available charger. In some places, it’s not practical or safe to physically line up a bunch (or even a few) cars waiting for the next available charger. It’d be nice if the app would just let you virtually queue for a charge, so you can go park somewhere close by. Maybe have it set so once a charger is available, you have a few minutes to start charging, or you lose your place in line. If somebody else physically pulls into the charging spot, it wouldn’t let them charge, and would ideally show a notification on their app that X number of people are in line in front of them.
Either EvGo or ChargePoint are supposed to have reservations in the app - I think I used it once before my charger got installed. Nobody is ever at the charger I used so I probably didn’t need it and the jury is out on how effective it’d be.