• dirty_cuban@alien.topB
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    10 months ago

    My kid’s $400 baby monitor camera did it last year. Sent an OTA update that bricked every camera. They had to send every customer a brand new one to fix the issue.

    Company went bankrupt as a result. That made the $400 monitor a paperweight without cloud services needed to see the camera on your phone. Company assets were purchased by another entity who restarted cloud services with a $15/month fee when there was no fee previously.

    One person’s fat finger error caused the company to bankrupt and tens of thousands of customers to lose functionality of their expensive baby monitor.