From online resources, While J.D. Power’s benchmark survey results are free, the company charges licensing, or “co-branding” fees to top-ranked companies that choose to use their awards for marketing purposes.

At J.D. Power, we base our independent and unbiased ratings, reviews, and awards on detailed survey feedback from verified car owners each year to uncover and understand their experiences over the first three-months of ownership and, subsequently, their experiences over the first three-years of ownership