Is it shallow, or petty, to decide based on name alone? Yeah, pretty much, but there’s probably something, a product or service or site, that the name has made you gloss right over it or jump to it ASAP.

What are some examples that spring to mind for you?

    • TheInsane42@lemmy.worldEnglish
      21·
      1 year ago

      I liked them as well, those self checkouts. Use the app from the store, scan what you need, have a total at hand, checkout and leave. That was how it went at the start.

      Now it’s:

      • start app
      • battle with the wifi, as the store requires you yo use their wifi to be able to scan, let alone check out
      • have a grocery check at checkout (and need to pack it again, as no, they just take out, not repack)
      • when buying alcohol, have an age check
      • when buying a crate of beer, wait for the help to get a sticker
      • checkout
      • get a receipt even though you’re happy to go paperless and set so in the app
      • get stopped before leaving, as the sticker needs to be put on the crate
      • leave the self checkout area
      • get checked if the crate of beer you have has the sticker (even with 1 item in the cart, the crate and the bloody sticker clearly visible)
      • leave

      When you’re just going for the crate of beer, you’re at least 5x as long busy by jumping trough all hoops at self scan and get treated as shoplifter to boot as well. I’m done with self scan. (especially with the shop closest to home, they lost a customer)

        • TheInsane42@lemmy.worldEnglish
          3·
          1 year ago

          In short: massive distrust of the customers.

          Also, loyalty cards cost money to make, so they discurrage the use of those as well. You can use handscanners from the store itself, but then you’ll have to scan the virtual card in the app to be able to start shopping, have a cumbersome scanner and no total for your groceries displayed. WHen you still need the app, why not scan with it.

          The sticker seems to be for personel after checkout to see that the crate of beer has been bought and paid for (with the receipt, although legal, not being good enough.

          Even though there is a huge distrust, still those self scan isn’t been dismantled and replaced by regular checkouts, nah, that would be to logical and you’d have to admit you made a mistake.

        • TheInsane42@lemmy.worldEnglish
          1·
          1 year ago

          Yeah, that’s what was the situation here as well, until the grocery prizes exploded and customers started to scan a few items and taking the rest without paying. (so yeah, shoplifting made very easy) Especially this store seems to be a target, as it’s way out of the regular routes. It looks like they’re starting to notice the drawback of the idea.