My god, had someone send in a merge request with utter garbage, with Claude describing some nonsensical “root cause” as to why a function didn’t work. Claude made two changes:
If the current scheme failed, use an entirely different scheme it claimed the software supports that does not work and was never documented as a way to work.
If that scheme fails, swallow the error and don’t report the problem, leaving the problem silently in place but out of the user’s view at least for a short while. This is actually the change that ‘fixed’ the problem.
So I needed to know the debug data for what really went wrong, but the submitter got all pissy and said Claude already sorted it out and why can’t I just accept their slop merge request as-is, refusing to believe that all it did was catch and silently drop any and all errors associated with the code instead of fixing it. Wouldn’t run the procedure I stated would show them they had messed up data as a result of their ‘fix’.
In their defence, the one thing AI does do well is Code review. But, it makes too many absolutely sh** assumptions when helping customers troubleshooting.
I feel the problem is that because its a paid tool, it’s not a good look if they simply acknowledge “we’re guessing, and its a crap guess”
My god, had someone send in a merge request with utter garbage, with Claude describing some nonsensical “root cause” as to why a function didn’t work. Claude made two changes:
So I needed to know the debug data for what really went wrong, but the submitter got all pissy and said Claude already sorted it out and why can’t I just accept their slop merge request as-is, refusing to believe that all it did was catch and silently drop any and all errors associated with the code instead of fixing it. Wouldn’t run the procedure I stated would show them they had messed up data as a result of their ‘fix’.
Looks like there is an angry cryptobro downvoting responses who dare talk shit about claude in this thread lol
I like to tell them, “well my Claude said this.”
You can just point out the issues to Claude and get it to spew out AI slop on how those issues are the worst thing in the world, horrible bad bugs.
Fighting fire with fire. Except you’re actually trying, which means you can’t really loose.
In their defence, the one thing AI does do well is Code review. But, it makes too many absolutely sh** assumptions when helping customers troubleshooting.
I feel the problem is that because its a paid tool, it’s not a good look if they simply acknowledge “we’re guessing, and its a crap guess”
We had a customer demand support for a competitors product, because Google AI told them that we owned that company.
Absolutely infuriating.