I love TekSavvy, they’re the only ISP I’ve used that I haven’t had completely horrible experiences with. In fact, I’ve been with them for the last ~3 years and haven’t had a single complaint yet. My parents have been with them for even longer, probably around 10 years, and same deal. No issues.
I have set people up on their systems and their tech support actually listens to your question and answers it instead of taking the meandering each and every insignificant step. I switched to them about ~8 yrs ago and my only issues with them were actually with bell doing something to my connection cause it was in the way or something.
Yeah their customer support has always been great in my experience. I got an offer from bell to switch a few months ago and it would’ve cut my price down a bit but it wasn’t worth dealing with them again. TekSavvy has been a great experience all around so I choose to stay loyal to them. The lower cost of bell or rogers isn’t worth the headache.
Is your ISP TekSavvy by any chance?
Ding ding ding!!!
I love TekSavvy, they’re the only ISP I’ve used that I haven’t had completely horrible experiences with. In fact, I’ve been with them for the last ~3 years and haven’t had a single complaint yet. My parents have been with them for even longer, probably around 10 years, and same deal. No issues.
I have set people up on their systems and their tech support actually listens to your question and answers it instead of taking the meandering each and every insignificant step. I switched to them about ~8 yrs ago and my only issues with them were actually with bell doing something to my connection cause it was in the way or something.
Yeah their customer support has always been great in my experience. I got an offer from bell to switch a few months ago and it would’ve cut my price down a bit but it wasn’t worth dealing with them again. TekSavvy has been a great experience all around so I choose to stay loyal to them. The lower cost of bell or rogers isn’t worth the headache.