I am sure many of us have noticed that the site had problems over the last four or five days.

The downtimes were caused because of unrecoverable hardware issues with our server. The result was that he had to rebuild the setup from scratch on a machine and restore from a backup. We have also switched to a new provider since the previous one was consistently causing issues.

After this was done, image uploads were still broken for some time. There was no good fix for this because one of the database files used by pictrs had become corrupted due to the aforementioned hardware issues. To resolve this, we had to use an non-corrupted database file from a very old backup. Now image uploads should work fine. The downside is that images uploaded recently will not show up properly. There is not fix for this other than to reupload these images. Sorry about this.

Most of the technical problems with the site should be fixed now.

There is one maintenance task remaining related to moving the image storage to a new S3 provider which will require some downtime. We will inform about this beforehand.

Thanks for your patience.

    • Alunya𝕏ers [she/her]@lemmygrad.ml
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      1 year ago

      No error messages. The save button just spins for a few seconds and then goes back to normal. No reassuring messages that it saved either. I’d go to my profile after this to see no changes being done. 😞😞😞

      Update: I managed to get it fixed thanks to @ksynwa@lemmygrad.ml helping me out with this, turns out my bio has become too large for the current lemmy update to handle. I found out about this error after ksynwa told me to check the networks tab when clicking Save.