Hi,

Could you help by resending my Verification Email for my Username? Never received it. Unsure if this is the right place to ask for Support, so apols, I’m new to Lemmy.

Being met with an Error upon Login via a Desktop (which is odd, as I could authenticate on Mobile after Forgot Password). Error message saying ‘email_not_verified’. Cannot proceed past Sign-in Screen.

    • Alex@geddit.socialMEnglish
      4·
      1 year ago

      Excuse me, I’m going to go strain my neck by reading an upside-down picture. </s>

      shrug. They look logged-in to me. *pokes stux*

      • Ian Bog'Ste@geddit.socialOPEnglish
        1·
        1 year ago

        Hi Alex, apologize – that’s how the WebApp interface interpreted the Screenshot-orientation of the Photo taken with my Smartphone. Using my Mobile device, I just hit the upload button and selected ‘with Camera’ option, and it looked fine at the time. Not using any dedicated Android Lemmy Clients, as I cannot Login. Just noticed myself it ended up awkward – let me see if I can reupload.

        Also, yes, it appears I am logged in via Smartphone probably due to Cookies remaining after ‘Forgot Password’ was used, hence I am able to talk to you. Problem arises when I try to Login on my Desktop/Laptop. Can someone either activate my Account from Backend or resend Activation email?

  • stux⚡ @geddit.socialMEnglish
    1·
    1 year ago

    Hi, hi!

    To be sure, can you clear the cookies and cache and retry?

    What web browser do you use?

    • Ian Bog'Ste@geddit.socialOPEnglish
      1·
      1 year ago

      I’m using Vivaldi Browser (6.x), based on Chromium. I can retest using MS Edge or any other if needed.

        • Ian Bog'Ste@geddit.socialOPEnglish
          1·
          1 year ago

          Unfortunately not. Tried also via Voyager App, but receive same error when trying to Login (see below Screenshot). How can I receive another Activation Email?😞

    • Ian Bog'Ste@geddit.socialOPEnglish
      1·
      1 year ago

      Hi @stux@geddit.social could you check the Backend and re-send my Verification Email again? I’m not sure how long I can keep this Cookie active for Login and feedback for you guys here. However, even so I am starting to hit limitations on content creation. e.g., Cannot submit a ‘Film, Cinema and Movies’ community because my Account here shows up as ‘Not verified.’