will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 1 month agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square32fedilinkarrow-up1242arrow-down14file-textcross-posted to: technology@lemmy.worldtechnology@lemmit.online
arrow-up1238arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 1 month agomessage-square32fedilinkfile-textcross-posted to: technology@lemmy.worldtechnology@lemmit.online
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up7·1 month agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.